Confidentiality policy

Last Update: December 18, 2024

Introduction

If you are on this page it is because you attach great importance to your data and you are absolutely right! Here is our privacy policy, you will find the details of the data collected that we process and the purpose of this treatment.
Voici notre politique de confidentialité, vous y trouverez le détail des données collectées que nous traitons et la finalité de ce traitement.

Who are we?

The organization that collects your data is the company HelloBox, a company specialized in Artificial Intelligence. She is represented by Éric Célérier, President and Data Controller.
Elle est représentée par Éric Célérier, Président et responsable du traitement des données.

Type of data collected

During your visit to our website, we may collect certain data through our contact forms only, including your name, first name, and email address. From our application, the data collected may include your name, first name, email address, language, religious affiliation, and level of Bible understanding, which allows us to provide a personalized experience. We may also gather information about your device, such as the type of device you are using, its IP address, unique identifier, hardware model, operating system version, hardware and software settings, browser used, cookies or similar technology, and system language.

Additionally, we may collect data related to your interactions with the service and your browsing preferences, as well as certain anonymized sociodemographic information. Regarding your navigation on the Hellobible service, we may gather details such as your IP address, the date and time of your connection, the pages you visited, the date and time of your visits, and any searches performed. Lastly, information about your internet connection may also be collected, including your internet service provider and the type of connection used (e.g., 3G, 4G, 5G, Wi-Fi, xDSL, cable, or fiber optic).

Purpose of treatment

If we collect your personal data it is good to provide you with the service you requested, namely to start a discussion with the HelloBible AI or to contact the team. That is why it is mandatory to fill in each field. They will also be used to contact you to announce news about the application and to warn you in case of problems with your subscription.

Treatment environment

Your data is stored on a French server when you are on the site. All the data transmitted in the discussions is stored on a server located in Germany called Contabo. When you are registered on the application, your contact details are also stored on the Mailchimp tool, which is based in the United States. Your data is collected via the HelloBible discussion tool and the contact form.

Your rights

To exercise your right to information, opposition, access, correction or even deletion, you can send a request to contact@hellobible.app. We are committed to responding to your request within the month following your email, in accordance with the law in force. In addition to the fact that you can send us a request by email, you can also file a complaint with the CNIL if you think that we have not implemented this privacy policy. Here is the link: https://www.cnil.fr/fr/adresser-une-plaintecontact@hellobible.ai. Nous nous engageons à répondre à votre demande dans le mois suivant votre mail, conformément à la loi en vigueur. Outre le fait que vous pouvez nous adresser une demande par mail, vous pouvez également faire une réclamation auprès de la CNIL si vous pensez que nous n’avons pas mis en application cette politique de confidentialité. Voici le lien : https://www.cnil.fr/fr/adresser-une-plainte

Shelf life

Your data is kept for 5 years. After this deadline, a request for renewal will be sent to you.

security

The personal information we process is kept in a secure environment. Everyone in the company who has access to any data is required to follow a strict security protocol. Here are the measures put in place:

Access management by a single person

Dual factor authentication

Specific permissions

Usernames and passwords changed regularly

Everyone is committed to maintaining a high degree of confidentiality even if no technology is flawless. That is why we strive to regularly look for innovative and secure solutions to keep data.